MyRatna.com and its affiliates provide their services to you subject to the following conditions. If
you use, visit, or register as a member of the website, you accept these conditions. Please read
posting on the MyRatna.com website, and your use of the Website or the Service after such posting
will constitute acceptance of such changes.
This Agreement is an electronic contract that sets out the legally binding terms of your use of
Website and your membership in the Service. By accessing the website or becoming a member, you
consent to receive communications from us electronically and accept this agreement and agree to
terms, conditions, notices, and disclosures contained or referenced herein.
and use the information you post on the Website. Please review it to understand our practices.
You agree to inform MyRatna.com your subsequent disability to enter into any contract.
disability shall entitle MyRatna.com to restrict / change / terminate this agreement at its own
The Services are only available to individuals who can form legally binding contracts under the
applicable laws of India and the country of their residence. Without limiting the foregoing, the
Services are not authorized to be used by minors (meaning, in most jurisdictions, minors under
age of 18) or temporarily or indefinitely suspended MyRatna.com members. Your use of the
website represents and warrants that you have the right, authority and ability to enter into
Agreement and comply with all terms and conditions of this Agreement.
If you want the parcel to be delivered in a foreign country then the payment should be
the same country only, i.e. if you want it to be exported then you should make the
that country only and if you want the parcel to be delivered in India then payment
from India only.
Whenever you make any payment through PayPal or your bank account, kindly mention the
Payment for the gold ring studded with emerald (if the full amount is paid after
with our executives)
Advance amount paid for the gold ring studded with Pearl (if the payment is done
Remaining amount paid for the gold ring studded with Pearl, etc.
If you do the Bank Transfer for your purchase then kindly keep the following points in
Share your swift code with the executive when asked for.
We will need the paper generated by your bank at the time of making the payment,
all the transaction details and this paper will be provided to you by your bank.
International shipments tend to follow a step by step process that includes the various
along the pathway of your shipment before it reaches the hub near you. As the package
Customs Department, advancing through India, it undergoes their standard protocol and we
in that. You can approach them at your own hand to resolve if any issue arises.
Gold Jewelry Calculation:
It will be done on gross weight. There will be no extra charge for handling, insurance and security.
The laboratory results or comments of same Gemstone after testing may vary across
laboratories, which lead to variation in reports. However, we test and check all our
best knowledge and leading technology. In addition, we are 100% responsible for our
The comments in the Lab Certificates are written with the combined result of
expert human efforts. At times the opinion or interpretation of the experts are
to their way and is mentioned on the certificate as Heat Enhancement has been done. The
are taken out from various geological locations and considering the vastness of the
differences, the heat trapped in earth tends to show in the properties of the Gemstones
heat when they are mined out. As per the industry standards natural heat is normal and
can be used for optimum results.
The MyRatna.com Web Site is for personal use only and may not be used in any commercial
unless you are a registered and approved MyRatna.com "affiliate". Commercial
include providing links to other websites, if deemed competitive to MyRatna.com or
Illegal and / or unauthorized uses of the Website, including the creation or unauthorized
the Website, will be investigated and appropriate legal action will be taken, without
including civil, criminal and injunctive relief. MyRatna.com will have the right to recover
you, your successors, heirs, assignees, etc. any gain, income, profit, etc., which you have
received, expected or will receive with a penalty of 50% of said profit / revenue / profit
unauthorized use of this site.
Privacy of Membership
Your membership is for personal use only. It must not be assigned, transferred or licensed
any other person / entity. Members are advised to make appropriate / thorough investigations
acting on any service announcement. Our website does not respond or subscribe to claims and
representations made by advertisers. Please note that your membership in MyRatna.com is for
exclusive, personal use only. You may not authorize others to use your membership and may
or transfer your account to any other person or entity.
This Agreement will remain in full force and effect as long as you use the Website and / or
Member. You may cancel your membership and / or subscription at any time by notifying
writing to terminate your membership. If you cancel your subscription, you will not be
refund of unused subscription fees or access to digital content or the reports purchased
MyRatna.com. You may terminate your membership and / or subscription by sending you an alert
email address you provide on your membership application, or any other email address that
later provide to MyRatna.com. If MyRatna.com cancels your membership in the Service because
breached this Agreement, you will not be entitled to any refund of unused subscription fees.
decisions regarding the cancellation of the accounts will be made in MyRatna.com's sole
MyRatna.com is not obligated to give you a notification before you cancel your membership
subscription. MyRatna.com is not obligated, and may be prohibited, from disclosing a reason
termination of your account. Even after your membership or membership is canceled, this
will remain in effect. All terms that by their nature may survive the termination of this
shall be deemed to survive such termination.
The measurement particulars and results in the Certificate can vary from lab to lab as
used can be attributed to human and various other factors prone to unknown errors.
there can be a universally accepted difference of 0.1 - 0.3 mm and few cents (+/- 0.1-3
weight of the Gemstone along with certain points of measurement that cover the criteria
approximate basis due to the operation of gauges and instruments ( Weighing Balance ) of
companies by various labs. The image in the Certificate can also carry visible
optical nature of the camera and the near environment factors. Most of the time the
clicked of the same Gemstone twice can look different pertaining to various
in terms of color, shadow, reflection etc. Hence, common discretion is appreciated and
allow any interaction based on such differences.
Even Natural gemstones contain slight natural heat that can be traced by laboratories.
Certification can be used for reference. Any comment in certification pertaining to the
'Indication of Heating found' can be assumed for the natural heat traces sustained while
block is mined.
The name(s) of Laboratories are for the reference purpose. MyRatna, by all means, can
available authorized Laboratories to accomplish the task of Certification effectively
MyRatna is not responsible for any change whatsoever in the measurements represented in
Certificate by any other Lab(s), as MyRatna is just a channel to provide the services of
Lab for the convenience of the customer. However, MyRatna is 100% responsible for its
The price of the Certificate varies according to the weight of the Gemstone as guided by
respective Certified and Authorized Lab.
Right to form Consortium / Associates
While providing services, MyRatna.com may outsource any part of it to any trusted competent
organization, with or without disclosure to you. However, your membership rights and
responsibilities continue to be against MyRatna.com only and not against such persons or
MyRatna.com owns and retains all proprietary rights on the MyRatna.com website and the
service. The Website contains copyrighted material, trademarks and other proprietary
MyRatna.com, and its licensors. Except for information that is in the public domain or
permission has been given, you may not copy, modify, publish, transmit, distribute,
or sell any proprietary information. Any act or intent on your part will constitute a
Agreement and your membership may be terminated immediately by MyRatna.com without
your unused subscription fees.
Trust in the Content, Advice, Opinions, declarations, offers or other information or
available through the MyRatna.com Service or the MyRatna.com Website, but not directly
MyRatna.com, are their respective authors, and should not necessarily be relied upon.
are solely responsible for its content. MyRatna.com does not: (i) guarantee the
completeness or usefulness of any information about the Service, or (ii) adopt, endorse
responsibility for the accuracy or reliability of any opinion, advice or statement made
the website. Under no circumstances will MyRatna.com or its affiliates be liable for any
damage resulting from your reliance on information or other content posted on the
transmitted to or by any Member. You should not rely on any advice, opinion or other
content provided directly by MyRatna.com through the Advisory Section, User Forum or
Forum. We recommend that you visit a certified professional for any advice, choice or
Under no circumstances will MyRatna.com or its affiliates be liable for any loss or
from your reliance on information or other content posted on the Website or transmitted
Content posted by you
You are solely responsible for the Content you post or post (hereinafter, "post") on the
or on the Website, or transmit it to other Members. You will not publish or transmit to
any defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented,
harassing, racially offensive or illegal material or any material that infringes or
rights of any other party not limited to, intellectual property rights and privacy and
rights. You will not provide inaccurate, misleading or false information to the Company
Member. If the information provided to MyRatna.com, or another Member, subsequently
inaccurate, misleading or false, you will immediately notify MyRatna.com of such change.
reserves the right to verify the authenticity of the Content posted on the Site. By
right, MyRatna.com may require you to provide any documentary or other evidence
Content you post on the Site. If you do not produce such evidence, MyRatna.com may, in
discretion, terminate your Membership without a refund.
You understand and agree that MyRatna.com may review and delete any content, messages,
profiles (collectively, "Content"), in whole or in part, that in the sole
MyRatna.com violate this Or that may be offensive, illegal or that may violate the
threaten the safety of MyRatna.com and / or its Members.
By posting Content in any public area of MyRatna.com, it automatically grants and
warrants that it has the right to grant to MyRatna.com, its affiliates, licensees and
irrevocable, perpetual, exclusive, fully paid, worldwide, to use, copy, perform,
adapt, modify and distribute said information and content and to prepare derivative
incorporate such information and content into other works and grant and authorize
foregoing. In addition, you represent and warrant that public posting and the use of
MyRatna.com will not infringe or violate the rights of third parties.
The following is a partial list of the type of Content that is illegal or prohibited on
Website. MyRatna.com reserves the right to investigate and take appropriate legal action
discretion against any person who violates this provision, including, without
removal of offensive communication from the Service and termination of membership of
Includes, but is not limited to, Content that:
that is manifestly offensive to the online community, such as Content that
intolerance, hatred or physical harm of any kind against any group or
Harasses or advocates harassment of another person;
It involves the transmission of "junk mail", "chain letters",
bulk mail or "junk mail";
Promotes information that you know is false, misleading or promotes illegal
conduct that are abusive, threatening, obscene or defamatory;
Promotes an illegal or unauthorized copy of the work of another copyrighted
providing pirated computer programs or links to them, providing information to
protection devices installed in the manufacture, or providing pirated images ,
links to pirated images, audio or video files;
Contains restricted or password-access pages, or pages or hidden images (those
linked or from another accessible page);
Provide material that exploits persons under the age of 18 in a sexual or violent
solicits personal information from minors under the age of 18;
Provides instructional information on illegal activities such as making or buying
weapons, violating someone's privacy, or providing or creating computer
Request passwords or personally identifiable information for commercial or
Participates in commercial activities and / or sales without our prior written
contests, sweepstakes, barter, advertising and pyramid schemes.
Your use of the Service, including but not limited to the Content you post on the
be in accordance with any and all applicable laws and regulations.
You may not participate in the advertising or solicitation of other Members. This
but is not limited to solicitation or advertising to buy or sell any product or service
the Service or to assist parties or other social or networking functions for commercial
purposes. You may not transmit any chain letters or spam to other Members. Although
cannot monitor the conduct of its Members outside the Website, it is also a violation of
rules to use any information obtained from the Service to harass, abuse or harm another
or to contact, advertise to solicit, sell or sell to any Member without prior explicit
All information you include in your member profile must be accurate, current and
MyRatna.com reserves the right to investigate and terminate your membership if you have
Service, or behaved in a manner that could be considered inappropriate or whose conduct is
or illegal. The following is a partial list of the type of actions you cannot perform with
to the Service:
You will not personify any person or entity.
- You will not "stalk" or harass any other person.
You will not send "abusive, obscene, or sexually oriented" messages to other
You will not express or imply that any statement you make is endorsed by
without our prior written consent.
You will not use any robot, spider, site search / retrieval application or other device
manual or automatic process to retrieve, index, "extract data" or otherwise
or circumvent the navigation structure or presentation of the Service or its content.
You will not publish, distribute or otherwise reproduce any copyrighted material,
trademarks or other proprietary information without obtaining the prior consent of the
such property rights.
You will not remove any copyright, trademark or other proprietary notices
You will not interfere or interrupt the Services or the site or servers or
connected to the Services or the Website.
You will not post, email, or otherwise transmit any material that contains software
any other computer code, file, or program designed to disrupt, destroy, or limit the
functionality of any software or telecommunications hardware or equipment.
Do not forge headers or manipulate identifiers to disguise the origin of any information
transmitted through the Service.
You will not "frame" or "mirror" any part of the Service or the
without the prior written permission of MyRatna.com. You also should not use meta tags
or other devices that contain any reference to MyRatna.com or the Service or the site to
anyone to any other website for any purpose.
You will not modify, adapt, sublicense, translate, sell, reverse engineer, decrypt,
disassemble any portion of the Service or the Website or any software used in or for the
or caused others to do so.
Disclaimer of Warranties and Limitation of Liability:
YOUR USE OF THE MyRatna.COM SERVICE IS YOUR SOLE RISK
PLEASE NOTE THAT THIS AGREEMENT STRICTLY LIMITS OUR LIABILITY AND MyRatna.COM DOES NOT
WARRANTIES FOR THE SERVICE. THE CONTRACT ALSO LIMITS ITS REMEDIES
MyRatna.COM AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND
EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT
TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NO
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS ACCESSED
OWN DISCRETION AND RISK, AND YOU WILL ONLY BE LIABLE FOR ANY DAMAGE TO YOUR COMPUTER
OF DATA THAT RESULTS FROM DOWNLOADING ANY MATERIAL .
LIMITATION OF LIABILITY: YOU EXPRESSLY UNDERSTAND AND AGREE THAT MyRatna.COM AND ITS
SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES,
LIMITED TO DAMAGES FOR LOSS OF PROFITS, TRADE, USE, DATA OR OTHER INTANGIBLE LOSSES
MyRatna.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM (I) THE
INABILITY TO USE THE SERVICE; (II) THE COST OF THE ACQUISITION OF SUBSTITUTE GOODS AND
RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR
OR TRANSACTIONS ENTERED THROUGH OR FROM SERVICE; (III) UNAUTHORIZED ACCESS TO OR
TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY IN THE SERVICE; OR
OTHER MATTER RELATING TO THE SERVICE.
EXCEPT FOR ANY CONDITION CONTAINED HEREIN, MyRatna.COM FROM LIABILITY TO YOU FOR ANY
WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, SHALL BE LIMITED AT ALL TIMES TO
PAID, IF ANY, BY YOU TO MyRatna.COM, FOR THE SERVICE DURING THE MEMBERSHIP PERIOD.
Modifications to the Service
MyRatna.com reserves the right to temporarily or permanently modify or interrupt the Service
part thereof) with or without notice. You agree that MyRatna.com shall not be liable to you
third party for any modification, suspension or interruption of the Service.
Controversies and Applicable Law
If there is any dispute or participation in the Site and / or the Service, by using the Site,
unconditionally agree that all such disputes and / or disputes will be governed by the laws
and will be subject to the exclusive jurisdiction of the competent Courts in Udaipur
Compensation for you
You agree to indemnify and hold MyRatna.com, its subsidiaries, affiliates, officers, agents
partners and employees harmless from any loss, liability, claim or demand, including
attorneys' fees, made by any third party due to or arising out of your use of the
violation of this Agreement and / or arising out of a breach of this Agreement and / or any
of its representations and warranties set forth above.
No third party beneficiary
You agree that, except as expressly provided otherwise in this Agreement, there shall be no
party beneficiaries of this Agreement.
Any part of your correspondence or business relationships with, or participation in
of, advertisers that are in or through the service, including payment and delivery of
goods or services, and any other terms, conditions, warranties or representations associated
therewith transactions between you and the advertiser. You agree that MyRatna.com shall not
liable for any loss or damage of any kind incurred because of such transactions or as the
of the presence of such advertisers on the Service.
This Agreement contains the entire agreement between you and MyRatna.com with respect to your
the Website and / or the Service. If any provision of this Agreement is held to be invalid,
remainder of this Agreement shall continue in full force and effect. You are required to
misuse or abuse of the site. If you notice any abuse or misuse of the site or anything that
violation of this Agreement, you will immediately report such violation to MyRatna.com by
Customer Service. Upon receiving such complaint, MyRatna.com may investigate such a
if necessary, terminate the Member's membership responsible for such abuse or misuse
refund of subscription fee. Any false claim made by a member will cause the member to be
for the termination of his or her membership without any refund of the subscription fee.
Please contact customer service with any questions regarding this agreement. MyRatna.com is a
registered trademark of Awesome Art Private Limited.
I HAVE READ THIS AGREEMENT AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.