MyRatna.com offers a very transparent and simple customer friendly policy of return and replacement.
Conditions to be eligible for return and replacement policy:
1. Items must be in their original, unused state, means any sign of usage will not be accepted as a return.
2. Damage caused by misuse will not be included in the Return and Replacement Policy
3. Replacement of items is subject to inspection and verification by the MyRatna team.
4. The product must be accompanied by the Certificate of Original Product and the Copy of Invoice, packaging, documentation, laboratory certificates, discount coupons, etc.
For detailed Return and Refund Policy refer this Return Policy
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